If you remember, on January 20, 2016, the Concerned Citizen commented on a Paul Wagner/Fox5 exclusive report about a DC citizen who died after yet another delay in getting ALS paramedic assistance to a DC citizen.
Watch the VIDEO again and listen closely to Paul’s report. He says that according to 
director Karima Holmes, the dispatcher in question had not refreshed her computer and was unaware that advanced life support was needed until A27 arrived on the scene and made the request.
Well folks, the Concerned Citizen has discovered through interviews and investigation that Karima Holmes either willfully misled city leadership and the public, or she was misled, lied to, and misinformed by the members of her administration charged with the investigation of this incident. However it happened, her Public Trust has been damaged.
Following are just 3 of the Facts that we’ve uncovered so far:
Number 1: According to transcripts of the incident and interviews with experienced Fire Department personnel, who are familiar with dispatch procedure, the police dispatcher indicated in her initial request for EMS that it was a male Unconscious and Not Breathing, which should have prompted the FEMS dispatcher, later determined to be a Ms. Robin Scott, to code and send an immediate delta-ALS response when she recreated the event for FEMS. Instead she coded the event as a bravo unknown, which only recommends a basic life support unit, and dispatched ambulance 27.
Number 2: OUC director, Karima Holmes, stated that the dispatcher, had not refreshed her computer. Well, our sources tell us that the CAD (Computer Aided Dispatch) system has an Update Button that turns red whenever new notes are added to any report. The dispatcher in question only needed to press her update button to see that CPR was in progress, her computer did not need to be refreshed. However, if Ms. Scott had read the notes and coded the original event correctly, an advanced life support unit would have been dispatched in the very beginning instead of finally being sent and arriving some 20 minutes or so after being requested by the police. We’ve also learned that failure to update your CAD is a violation of OUC policy and procedure, and in a serious case like this, where the death of a citizen is involved, the violation usually results in a lengthy suspension if not termination for “Neglect of Duty”.
Number 3: This may be the most disturbing fact of all. It’s bad enough that yet another citizen, 67-year-old Lawrence Brown, died as a result of a 911 blunder in the District of Columbia; but now, the Concerned Citizen has learned that the very same dispatcher, Robin Scott, who just neglected her duty and failed to follow written policy by not sending the appropriate response, which could have in fact helped to save Mr. Brown’s life instead of possibly causing his death, was recently promoted to the position of Quality Assurance Officer.
Are you kidding Ms. Holmes? Is this some type of a joke or have you indeed been misled by your managers? You mean to say that an employee under your watch gets promoted instead of punished for causing a delay in service which in-turn contributed to, if not caused, the death of a citizen.
A few months ago, and at your behest, the Concerned Citizen said we would withhold criticism and opinions until after you’ve had a chance to take control of your agency and make the necessary changes to correct internal problems and remove the divisive and unproductive managers which have plagued the agency for years; however, this latest fiasco and the ultimate promotion (not suspension or termination) of the employee responsible is simply ridiculous and has destroyed this organizations confidence in you and your public’s Trust.
Be advised Ms. Holmes: The Concerned Citizen will no longer stand by with commentary as you have requested. Enough is enough. Unless immediate and decisive action is taken by you to reverse this latest slap in the face of our citizens, we will notify the Mayor; City Counsel; local and national news media; wards and tax paying residents across the city; and yes, even the family of Mr. Brown.
Let it be known now that this organization intends to report and expose corruption and mismanagement by elected and appointed officials by any means necessary.
We urge any government employee with information pertaining to city officials and managers who abuse their power, through threats, intimidation, or the like, to help advance our cause and make DC great again. You can and will remain anonymous. Just email any information and/or documents you may have to… investigations@theconcernedcitizen.net.
Filed under: The Watch Desk
Police spokesman Dustin Sternbeck said an officer, just months out of the academy, attempted to stop a man, just after 2 a.m., who was acting suspiciously near the intersection of 53rd Street and Clay Terrace. The man started to run but stumbled and fell to the ground losing his weapon. Chief Lanier stated that the officer told the man to leave the gun on the ground, but the man ignored the officer’s commands and was shot once and later died at Prince George’s Hospital Center.
victims of a shooting that happened on Monday night along Eaton Road SE around 7:30 p.m. Both victims were conscious and breathing when police arrived on the scene. EMS later transported 1 man and 1 woman to a local hospital. Further details will be posted as soon as we get an update from MPD.
beginning CPR. Help was then sent, but it was not what the cops were expecting. Karima Holmes, director of the Office of Unified Communications stated that personnel at the 911 center knew CPR was in progress, but the dispatcher had not refreshed her computer and was unaware that advanced life support was needed until Ambulance 27 arrived on the scene. The patient, identified as 67-year-old Lawrence Brown, was taken to the United Medical Center, where he was pronounced dead. The Concerned Citizen has been advised that what really happened is that the dispatcher in question failed to send the proper response because she ignored the flashing red update button which indicates additional information. Sources also advise that this dispatcher is a close friend of the operations manager, Ms. Bucksell, and was promoted to what’s known as Lead or senior dispatcher without taking any type of promotional exam, usually given before a raise or promotion is considered, based on that friendship. Ms. Holmes, don’t be fooled or led down the wrong path. Remember what we said previously…
against by a certain Operations Manager who has been described as a very vindictive lady. They say that she manages both police dispatchers and 911 operators but can’t do their jobs herself. Among the host of complaints we’ve received about this woman, the following is most egregious and, if found to be true in any way, calls for her immediate termination.
Dateline: Washington, D.C. 