‘This is literally life or death’: DC council member expresses frustration with 911 call center problems.
Frustrated D.C. residents continue voicing concerns and fears over the District’s 911 call center, saying their calls are still being dropped or never answered. One D.C. council member says she wants answers.
Ward 1 Council member Brianne Nadeau said she’s seen an uptick in complaints from her constituents. For example, over a 10-day period in May, Nadeau said she heard about more disturbing incidents with the call center than she typically does in a year.
“I am deeply concerned and frustrated with the 911 call center,” Nadeau told WTOP. “Right now, when you call 911 in an emergency, there is no guarantee that someone is going to answer or call you back.” Read the rest of this entry »
Filed under: Public Service
Dateline: Washington, D.C. 